The Importance of Proper Resignation Acceptance and Withdrawal Procedures

Vergara v. ANZ Global Services and Operations Manila, Inc., G.R. No. 250205, February 17, 2021

Imagine resigning from your job, only to discover a lucrative restructuring program that would have included you had you not resigned. What if you could retract your resignation before it was accepted? This scenario played out in the case of John Roger Niño S. Vergara, who sought to withdraw his resignation from ANZ Global Services and Operations Manila, Inc. after learning of a company restructuring. The central legal question was whether Vergara’s resignation had been effectively accepted before he attempted to retract it, and what constitutes proper acceptance under Philippine labor law.

Vergara, hired as a Risk Manager by ANZ, submitted his resignation letter with an effective date of September 6, 2016. However, upon learning about a restructuring that would affect his position and offer severance pay, he tried to withdraw his resignation on September 5, 2016. ANZ claimed the resignation had been accepted, while Vergara argued it was not. This dispute led to a legal battle over the validity of his resignation and the subsequent withdrawal.

Legal Context: Understanding Resignation and Acceptance in Philippine Labor Law

In Philippine labor law, resignation is a voluntary act of an employee to terminate their employment. For a resignation to be effective, it must be accepted by the employer. The Supreme Court has emphasized that acceptance is crucial for the resignation to take effect, as stated in Shie Jie Corp. v. National Federation of Labor: “Acceptance of a resignation tendered by an employee is necessary to make the resignation effective.”

The Labor Code of the Philippines does not specifically outline the process of resignation acceptance, but it is generally understood that acceptance should be communicated to the employee. In this case, the company’s policy required the issuance of a Resignation Acceptance Form (RAF) upon acceptance of an employee’s resignation. This form is a crucial document that signifies the employer’s acceptance.

Understanding these principles is vital for both employees and employers. For instance, if an employee wishes to retract a resignation, they must do so before it is accepted. Employers must ensure they follow their internal policies regarding resignation acceptance to avoid disputes like the one in Vergara’s case.

Case Breakdown: Vergara’s Journey Through the Courts

John Roger Niño S. Vergara’s journey began when he handed his resignation letter to his line manager, Kristine Gorospe, on August 5, 2016. The letter stated his last day would be September 6, 2016. On August 15, 2016, Vergara learned of the impending restructuring and the severance package offered to affected employees. He then checked on the status of his resignation on September 1, 2016, only to find that the RAF had not been signed.

On September 5, 2016, Vergara sent an email to Roscoe Pineda, the Head of Risk Services, formally withdrawing his resignation. Pineda replied, stating that the resignation would take effect the next day but suggested Vergara speak with HR to confirm if retraction was possible. On September 6, 2016, the head of HR, Nicola Hutton, informed Vergara via email that his resignation had been accepted and he could no longer withdraw it.

Vergara filed a complaint for illegal dismissal and monetary claims against ANZ. The Labor Arbiter (LA) dismissed his complaint, finding that Vergara had voluntarily resigned and that his resignation was accepted through the triggering of the Employee Leaving Advice (ELA) in the company’s system. However, the National Labor Relations Commission (NLRC) modified this decision, ruling that Vergara’s resignation was ineffectual due to lack of acceptance before his retraction. The NLRC ordered ANZ to pay Vergara separation pay and his proportionate 13th month pay.

ANZ appealed to the Court of Appeals (CA), which reversed the NLRC’s decision and reinstated the LA’s ruling. The CA found that ANZ had sufficiently established acceptance of Vergara’s resignation through affidavits and emails. Vergara then appealed to the Supreme Court.

The Supreme Court, in its decision, sided with Vergara, stating, “The Court adopts with approval the NLRC’s findings on the ineffectual resignation of petitioner and that the latter had validly retracted his resignation prior to its effective date and respondent’s acceptance thereof.” The Court emphasized that the ELA was not an acceptance but merely an internal notification. Furthermore, the Court found that ANZ failed to provide evidence that the RAF had been scrapped, as claimed by Hutton.

The Supreme Court’s ruling highlighted the importance of clear communication and adherence to company policies regarding resignation acceptance. The decision underscored that, “In labor cases, the quantum of proof necessary is substantial evidence, or such amount of relevant evidence which a reasonable mind might accept as adequate to justify a conclusion.”

Practical Implications: What This Means for Employees and Employers

This ruling has significant implications for how resignations and their withdrawals are handled in the workplace. Employees should be aware that they can retract their resignation before it is accepted by their employer. Employers, on the other hand, must ensure that their acceptance of a resignation is clearly communicated and documented, especially if they have specific policies like the RAF.

For businesses, this case serves as a reminder to review and adhere to internal policies on resignation acceptance. Failure to do so can lead to costly legal battles and potential liabilities. Employees should also be cautious and consider the timing of their resignation, especially in light of potential company restructuring.

Key Lessons

• Resignation must be accepted by the employer to be effective.
• Employees can withdraw their resignation before it is accepted.
• Employers must follow their internal policies on resignation acceptance to avoid disputes.
• Clear communication and documentation are crucial in resignation processes.

Frequently Asked Questions

Can I withdraw my resignation after submitting it?
Yes, you can withdraw your resignation before it is accepted by your employer. In Vergara’s case, the Supreme Court ruled that his resignation was ineffectual because it was not accepted before he retracted it.

What constitutes acceptance of a resignation?
Acceptance of a resignation must be communicated to the employee. In the case of ANZ, the company’s policy required the issuance of a Resignation Acceptance Form (RAF) to signify acceptance.

What should I do if my employer claims my resignation was accepted but I never received formal acceptance?
You should gather evidence, such as emails or lack of formal acceptance documentation, and consult with a labor lawyer to assess your situation and potential legal recourse.

How can employers avoid disputes over resignation acceptance?
Employers should strictly follow their internal policies on resignation acceptance and ensure clear communication with employees. Documenting the acceptance process is also crucial.

What are the potential consequences for an employer who does not properly accept a resignation?
An employer may face legal action for illegal dismissal if they claim a resignation was accepted without proper documentation or communication, as seen in Vergara’s case.

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