This Supreme Court decision underscores the importance of due process and just cause in employee terminations. The Court affirmed the Court of Appeals’ ruling, finding that the University of Manila, operating as Benguet Pines Tourist Inn, illegally dismissed its employees. The employer failed to substantiate its claims of breach of trust and insubordination against the employees, and did not adhere to the required procedural due process. This case reinforces that employers bear the burden of proving the validity of a dismissal, ensuring that employees’ rights to security of tenure are protected.

Baguio to Manila: Was This Transfer a Legitimate Business Strategy or Retaliation?

The case revolves around the illegal dismissal claims filed by Josephine Pinera, Yolanda Calanza, and Leonora Songalia against the University of Manila, which operates Benguet Pines Tourist Inn (BPTI). These employees were terminated under varying pretenses, including alleged loss of company receipts and insubordination for refusing a transfer to Manila. The central legal question is whether the employer had sufficient cause and followed proper procedure in dismissing the employees, or if the dismissals were unlawful and retaliatory.

The employees, who had worked at BPTI for considerable periods, were targeted with accusations and transfer orders that they viewed as unreasonable. Calanza, a front desk clerk, was accused of losing 25 booklets of official receipts. Pinera and Songalia were accused of working at a competitor inn and of tolerating theft. These accusations led to transfer orders to Manila. When the employees refused, the employer initiated termination proceedings, prompting the employees to file an illegal dismissal case.

The Labor Arbiter initially ruled in favor of the employees, but the National Labor Relations Commission (NLRC) reversed this decision, finding that Calanza was validly dismissed for insubordination, although it awarded her nominal damages for the employer’s failure to observe the notice requirement. The NLRC dismissed the claims of Pinera and Songalia. However, the Court of Appeals (CA) reversed the NLRC decision and reinstated the Labor Arbiter’s ruling, finding no just cause for the dismissals and a lack of procedural due process. The Supreme Court then reviewed the CA’s decision.

The Supreme Court’s analysis focused on whether the dismissal was justified under the Labor Code, which requires both substantive and procedural due process. Substantive due process necessitates a valid cause for termination, such as those listed in Article 282 of the Labor Code. Procedural due process requires that the employee be given notice and an opportunity to be heard. The court emphasized that the employer bears the burden of proving the validity of the dismissal.

The burden of proof rests upon the employer to show that the disciplinary action was made for lawful cause or that the termination of employment was valid. In administrative and quasi-judicial proceedings, the quantum of evidence required is substantial evidence or “such relevant evidence as a reasonable mind might accept as adequate to support a conclusion.”

In this case, the employer argued that the employees were dismissed due to willful breach of trust and insubordination. The Court examined these claims closely. For breach of trust to be a valid ground for dismissal, the employee must hold a position of trust and there must be a basis for the loss of trust. Employees vested with trust are divided into two classes: managerial employees and fiduciary rank-and-file employees. For rank-and-file employees, the employer must provide proof of involvement in the alleged events.

The Court found that the employer did not provide sufficient evidence to prove the employees’ involvement in the alleged wrongdoings. In Calanza’s case, the affidavit provided was deemed self-serving and did not adequately explain how the receipts were kept or who else had access to them. Similarly, the employer failed to prove that Pinera and Songalia were actively working at the competitor’s inn or were involved in the alleged theft. The Supreme Court reiterated the high standard of proof required when terminating fiduciary rank-and-file employees.

Regarding insubordination, the Court noted that for it to be a valid cause for dismissal, the employee’s conduct must be willful and the order violated must be reasonable, lawful, and related to their duties. In this instance, the order to transfer to Manila was deemed unreasonable because it was issued abruptly, without adequate explanation, and seemed retaliatory.

The managerial prerogative to transfer personnel must be exercised without grave abuse of discretion, bearing in mind the basic elements of justice and fair play. Having the right should not be confused with the manner in which that right is exercised. Thus, it cannot be used as a subterfuge by the employer to rid himself of an undesirable worker.

The transfer was not shown to be work-related or beneficial to the company. Furthermore, the employer failed to comply with procedural due process requirements. Calanza was not formally charged or investigated before her termination, and the verbal notice was insufficient. While Pinera and Songalia were asked to explain their actions, they were not given a proper hearing or a second notice containing the decision to dismiss and its justification. The Court concluded that the dismissals were illegal because the employer failed to establish just cause and adhere to due process.

What was the key issue in this case?	The key issue was whether the employer, University of Manila, validly dismissed its employees based on just cause and with proper due process.
What is substantive due process in termination cases?	Substantive due process refers to the requirement that there must be a valid or just cause for the termination of an employee, as provided by the Labor Code.
What is procedural due process in termination cases?	Procedural due process requires that the employer give the employee two written notices and a hearing or opportunity to be heard before terminating the employment.
What does “breach of trust” mean in the context of employment?	Breach of trust, as a ground for dismissal, applies when an employee holds a position of trust and confidence and commits an act that betrays that trust.
What is the required level of proof for breach of trust for rank-and-file employees?	For rank-and-file employees, the employer must provide actual proof of involvement in the events that constitute the breach of trust.
What constitutes insubordination as a valid cause for dismissal?	Insubordination requires that the employee’s conduct is willful and the order violated is reasonable, lawful, and related to the employee’s duties.
What are an employer’s obligations when transferring an employee?	An employer must exercise the prerogative to transfer personnel without grave abuse of discretion and must ensure the transfer is not unreasonable, inconvenient, or prejudicial to the employee.
What evidence did the employer present to justify the dismissals?	The employer presented an affidavit alleging Calanza’s responsibility for missing receipts and claims that Pinera and Songalia worked at a competitor inn and tolerated theft.
Why did the court find the employer’s evidence insufficient?	The court found the evidence self-serving, lacking in detail, and failing to adequately prove the employees’ involvement in the alleged wrongdoings.

This case serves as a critical reminder that employers must adhere to both the substantive and procedural requirements of the law when terminating employees. Failure to do so can result in findings of illegal dismissal, leading to significant financial liabilities and reputational damage for the employer. The Supreme Court’s decision reinforces the constitutional right to security of tenure, protecting employees from arbitrary and unjust terminations.

For inquiries regarding the application of this ruling to specific circumstances, please contact ASG Law through contact or via email at frontdesk@asglawpartners.com.

Disclaimer: This analysis is provided for informational purposes only and does not constitute legal advice. For specific legal guidance tailored to your situation, please consult with a qualified attorney.
Source: UNIVERSITY OF MANILA vs. JOSEPHINE P. PINERA, G.R. No. 227550, August 14, 2019