ASG Law

Tag: Hearsay Evidence

  • Hearsay Evidence and Conspiracy: When Can It Convict in the Philippines?

    Hearsay Evidence: Why It Can’t Establish Guilt Beyond Reasonable Doubt

    G.R. No. 125812, November 28, 1996

    Imagine being accused of a crime based on what someone else heard, not what they directly witnessed. This is the crux of the legal principle explored in People vs. Parungao. Can such ‘hearsay’ evidence, even if unchallenged in court, be enough to convict you? This case delves into the reliability of hearsay testimony, particularly in establishing conspiracy, and underscores the importance of direct evidence in Philippine criminal law.

    Introduction

    In the Philippines, a fundamental right of the accused is to confront their accusers and cross-examine witnesses. This right is challenged when convictions are based on hearsay evidence – statements made outside of court that are offered as proof of the matter asserted. People vs. Abelardo Parungao (G.R. No. 125812) examines the limits of hearsay evidence, especially in proving conspiracy, and emphasizes the requirement of proving guilt beyond a reasonable doubt. This case is crucial for understanding the rules of evidence and the constitutional rights of the accused in the Philippine legal system.

    Legal Context: Understanding Hearsay and Conspiracy

    Hearsay evidence is generally inadmissible in court. The Rules of Court, specifically Rule 130, Section 36, defines hearsay as “a statement other than one made by the declarant while testifying at the trial or hearing, offered in evidence to prove the truth of the matter asserted.” This means that a witness’s testimony about what someone else said is not usually allowed as proof of the fact being discussed.

    There are exceptions to this rule, such as dying declarations or statements against interest. However, these exceptions are strictly construed and require specific conditions to be met. The rationale behind the hearsay rule is that the person who made the original statement is not present in court to be cross-examined, making it difficult to assess the truthfulness and accuracy of the statement.

    Conspiracy, on the other hand, exists when two or more persons come to an agreement concerning the commission of a felony and decide to commit it. To prove conspiracy, the prosecution must establish beyond a reasonable doubt that the accused acted in concert with a common design or purpose. This can be shown through direct or circumstantial evidence, but the evidence must be clear and convincing. As the Supreme Court has often stated, conspiracy must be proven just as conclusively as the crime itself.

    Article 8 of the Revised Penal Code defines conspiracy. “Conspiracy exists when two or more persons come to an agreement concerning the commission of a felony and decide to commit it.”

    Case Breakdown: The Jailbreak and the Hearsay

    In People vs. Parungao, Abelardo Parungao was accused of being the mastermind behind a jailbreak that resulted in the deaths of two jail guards and serious injuries to another. The prosecution’s case rested heavily on the testimony of several witnesses who claimed that other inmates had told them that Parungao was the mastermind. For example, one prisoner, Mario Quito, testified that his cellmates told him Parungao was the mastermind, based on a letter, which was not presented in court.

    The Regional Trial Court convicted Parungao, relying on this hearsay evidence and the testimony of a jail guard who claimed to have heard Parungao shout encouragement to other inmates during the jailbreak. Parungao appealed, arguing that the trial court erred in giving probative value to hearsay testimony and in finding him guilty of conspiracy and as a principal by inducement.

    The Supreme Court reversed the trial court’s decision, acquitting Parungao. The Court held that the hearsay testimony was insufficient to establish his guilt beyond a reasonable doubt. The Court emphasized that while the lack of objection to hearsay evidence might make it admissible, it does not automatically give it probative value. Hearsay evidence, whether objected to or not, cannot be given credence because it lacks inherent reliability.

    Key Quotes from the Supreme Court:

    • “Hearsay evidence whether objected to or not can not be given credence for it has no probative value.”
    • “To give weight to the hearsay testimony…and to make the same the basis for finding accused-appellant a co-conspirator and for imposing the penalty of life imprisonment, gravely violates the hearsay rule and the constitutional right of the accused-appellant to meet the witnesses face-to-face and to subject the source of the information to the rigid test of cross-examination…”

    The Court also found that the prosecution failed to prove conspiracy beyond a reasonable doubt. There was no direct evidence of a prior agreement between Parungao and the other inmates to commit the crime. Furthermore, the Court found that Parungao’s alleged shout of encouragement was not sufficient to make him a principal by inducement, as it was not the determining cause of the crime.

    Practical Implications: Lessons for the Accused and Legal Professionals

    People vs. Parungao serves as a reminder of the importance of direct evidence and the limitations of hearsay evidence in criminal proceedings. It underscores the constitutional right of the accused to confront their accusers and to cross-examine witnesses. The case also clarifies the elements of conspiracy and the requirements for proving principal by inducement.

    Key Lessons:

    • Hearsay evidence, even if admitted without objection, has no probative value and cannot be the sole basis for a conviction.
    • Conspiracy must be proven beyond a reasonable doubt, with clear and convincing evidence of a prior agreement to commit the crime.
    • Utterances of encouragement alone are not sufficient to make someone a principal by inducement; the words must be the determining cause of the crime.

    Hypothetical Example: Imagine a business dispute where one party claims the other breached a contract based on what an employee overheard during a meeting. Without the employee’s direct testimony or corroborating evidence, the claim based on hearsay would likely fail in court.

    Frequently Asked Questions (FAQs)

    Q: What is hearsay evidence?

    A: Hearsay evidence is a statement made outside of court that is offered as evidence to prove the truth of the matter asserted. It is generally inadmissible because the person who made the statement is not available for cross-examination.

    Q: Can hearsay evidence ever be admitted in court?

    A: Yes, there are exceptions to the hearsay rule, such as dying declarations, statements against interest, and business records. However, these exceptions are strictly construed and require specific conditions to be met.

    Q: What is conspiracy?

    A: Conspiracy exists when two or more persons come to an agreement concerning the commission of a felony and decide to commit it.

    Q: How is conspiracy proven in court?

    A: Conspiracy can be proven through direct or circumstantial evidence, but the evidence must be clear and convincing and establish a common design or purpose among the conspirators.

    Q: What is principal by inducement?

    A: A principal by inducement is someone who directly forces or induces others to commit a crime. For utterances to qualify as inducement, they must be the determining cause of the crime.

    Q: What should I do if I am accused of a crime based on hearsay evidence?

    A: Seek legal counsel immediately. An experienced lawyer can assess the strength of the evidence against you and advise you on the best course of action.

    Q: Does failing to object to hearsay evidence mean it can be used against me?

    A: While a lack of objection may make the evidence admissible, it does not automatically give it probative value. The court must still determine whether the evidence is credible and reliable.

    ASG Law specializes in Criminal Law and Litigation. Contact us or email hello@asglawpartners.com to schedule a consultation.

  • Navigating Buy-Bust Operations: Ensuring Due Process and Avoiding Wrongful Convictions

    The Importance of Proper Evidence Handling and Witness Testimony in Drug Cases

    G.R. No. 105084, September 18, 1996

    Imagine being arrested based on the word of an unnamed informant, with crucial evidence mishandled and key witnesses absent. This nightmare scenario highlights the critical importance of due process in drug-related arrests. The Supreme Court case of People v. Villaviray underscores how procedural missteps can lead to wrongful convictions, emphasizing the need for law enforcement to meticulously follow protocol and for courts to rigorously scrutinize evidence.

    In this case, two individuals, Ronnie Villaviray and Edgar Gutierrez, were convicted for selling marijuana based on a buy-bust operation. However, the Supreme Court overturned the conviction due to significant flaws in the prosecution’s evidence and procedures.

    Understanding the Legal Framework for Drug Offenses

    The prosecution of drug offenses in the Philippines is primarily governed by Republic Act No. 9165, also known as the Comprehensive Dangerous Drugs Act of 2002. While this law aims to curb drug-related activities, it also mandates strict adherence to procedural safeguards to protect the rights of the accused.

    A critical element in drug cases is the concept of a “buy-bust” operation. This is a common technique used by law enforcement to apprehend individuals involved in the sale of illegal drugs. Typically, it involves a poseur-buyer (an undercover officer or informant) who pretends to purchase drugs from the suspect. The operation aims to catch the suspect in the act of selling, providing concrete evidence for prosecution.

    However, the success of a buy-bust operation hinges on the proper handling of evidence, the credibility of witnesses, and adherence to due process. Failure to meet these standards can render the entire operation invalid, potentially leading to the acquittal of the accused. The chain of custody of evidence, for instance, must be meticulously maintained to ensure that the drugs presented in court are the same ones seized from the suspect. Any break in this chain can raise doubts about the integrity of the evidence.

    The Dangerous Drugs Act states that:

    “Section 4. Sale, Trading, Administration, Dispensation, Delivery, Distribution and Transportation of Dangerous Drugs and/or Controlled Precursors and Essential Chemicals. – The penalty of life imprisonment to death and a fine ranging from five hundred thousand pesos (P500,000.00) to ten million pesos (P10,000,000.00) shall be imposed upon any person, who, unless authorized by law, shall sell, trade, administer, dispense, deliver, give away to another, distribute, dispatch in transit or transport any dangerous drug, including any and all species of opium poppy or any part thereof, regardless of the quantity and purity involved, or shall act as a broker in any of such transactions.”

    The Villaviray Case: A Story of Procedural Lapses

    The case of People v. Villaviray unfolded with a buy-bust operation initiated based on an informant’s tip. Here’s a breakdown of the key events:

    • Acting on a tip, CAPCOM officers dispatched a team to Frisco, Quezon City.
    • An informant, known to the suspect, acted as the poseur-buyer.
    • Ronnie Villaviray was arrested for allegedly handing over marijuana to the informant.
    • Edgar Gutierrez, present at the scene, was also arrested based on the informant’s claim.

    At trial, the prosecution’s case faltered due to several critical issues. The informant, a key witness, was never presented in court. The prosecution’s main witness, Constable Enano, admitted he did not directly witness the transaction. Furthermore, the marked money used in the operation was not presented as evidence, and the chain of custody for the seized marijuana was not properly established.

    The Supreme Court emphasized the critical flaws in the prosecution’s case. “Without such testimony [from the informant], no evidence could be adduced positively identifying the accused as having sold marijuana, the sale not having been unequivocally established.” The Court also noted the inconsistencies in Constable Enano’s testimony, further undermining the prosecution’s case.

    Regarding Edgar Gutierrez, the Court found his conviction for conspiracy unwarranted, stating that “mere presence at the scene of the crime does not establish conspiracy.” The Court criticized the trial court for relying on hearsay evidence and misinterpreting Gutierrez’s testimony.

    The Supreme Court overturned the lower court’s decision, acquitting both Ronnie Villaviray and Edgar Gutierrez. The Court reiterated that the presumption of innocence prevails and that the prosecution must prove guilt beyond a reasonable doubt.

    Practical Implications for Law Enforcement and Individuals

    This case serves as a stark reminder of the importance of adhering to proper procedures in drug-related arrests. Law enforcement agencies must ensure that buy-bust operations are conducted with meticulous attention to detail, preserving the integrity of evidence and respecting the rights of the accused.

    For individuals, the Villaviray case highlights the importance of knowing your rights and seeking legal counsel if arrested for a drug offense. Here are some key lessons:

    • Right to Remain Silent: Exercise your right to remain silent and do not answer questions without an attorney present.
    • Right to Counsel: Request the presence of a lawyer immediately after arrest.
    • Preserve Evidence: If possible, document any procedural irregularities or mishandling of evidence.
    • Challenge Hearsay: Be aware that hearsay evidence can be challenged in court.

    Key Lessons: Accurate witness testimony and proper handling of evidence are critical in drug cases. The prosecution must establish an unbroken chain of custody for seized drugs. Mere presence at the scene of a crime does not establish conspiracy. The presumption of innocence must be upheld.

    Frequently Asked Questions

    Q: What is a buy-bust operation?

    A: A buy-bust operation is a technique used by law enforcement to apprehend individuals involved in the sale of illegal drugs, typically involving a poseur-buyer who pretends to purchase drugs from the suspect.

    Q: What is the chain of custody in drug cases?

    A: The chain of custody refers to the documented sequence of possession and control of evidence, ensuring that it has not been tampered with or altered. It’s a critical aspect of proving the integrity of the evidence in court.

    Q: What happens if the chain of custody is broken?

    A: If the chain of custody is broken, it can cast doubt on the authenticity and integrity of the evidence, potentially leading to its inadmissibility in court.

    Q: What is hearsay evidence?

    A: Hearsay evidence is testimony or documents quoting persons who are not present in court. It is generally inadmissible unless it falls under a recognized exception to the hearsay rule.

    Q: What is the presumption of innocence?

    A: The presumption of innocence means that every person accused of a crime is presumed innocent until proven guilty beyond a reasonable doubt.

    Q: What is the difference between life imprisonment and Reclusion Perpetua?

    A: Life imprisonment is imposed for serious offenses under special laws, while Reclusion Perpetua is a penalty under the Revised Penal Code. They differ in terms of accessory penalties and definite duration.

    Q: What should I do if I am arrested for a drug offense?

    A: Exercise your right to remain silent, request the presence of a lawyer, and do not resist arrest. Document any procedural irregularities or mishandling of evidence.

    ASG Law specializes in criminal defense. Contact us or email hello@asglawpartners.com to schedule a consultation.

  • Rape and Statutory Rape: Understanding the Nuances of Consent and Age in Philippine Law

    Distinguishing Rape and Statutory Rape: The Critical Role of Age and Consent

    G.R. No. 116513, June 26, 1996

    Imagine a scenario: A young woman alleges she was sexually assaulted, but questions arise about her age and the level of force used. This situation highlights the crucial distinctions between rape and statutory rape under Philippine law. This case underscores the importance of proving all elements of a crime beyond reasonable doubt, especially the victim’s age in statutory rape cases.

    Legal Context: Rape vs. Statutory Rape

    Philippine law distinguishes between rape, defined by force and lack of consent, and statutory rape, where the victim is under a certain age, regardless of consent. Article 335 of the Revised Penal Code outlines the penalties for these crimes.

    Rape (Article 335(1)): This involves having carnal knowledge of a woman through force, threat, or intimidation. The key element here is the lack of consent due to coercion.

    Statutory Rape (Article 335(3)): This occurs when the victim is below a specific age (previously 12, now amended), regardless of whether force was used. The law presumes a child below this age cannot legally consent to sexual acts.

    The burden of proof lies with the prosecution to establish all elements of the crime beyond a reasonable doubt. In statutory rape cases, the victim’s age is a critical element that must be proven with certainty, typically through official documents like birth certificates.

    For example, if a man has sexual relations with a 10-year-old girl, it’s statutory rape even if she seemingly agrees. However, if the prosecution fails to conclusively prove she’s under 12, a conviction for statutory rape might be overturned, but a conviction for rape could still be possible if force or intimidation is proven.

    Case Breakdown: People vs. Romeo Vargas

    This case revolves around Romeo Vargas, accused of statutory rape against Cornelia Quilang Sollier, allegedly 10 years old at the time of the incident. The prosecution presented Cornelia’s testimony and a medical examination confirming penetration. The defense argued inconsistencies in Cornelia’s testimony and questioned the proof of her age.

    • Cornelia testified that Vargas took her for a bicycle ride, gave her a gum that made her dizzy, threatened her, and then sexually assaulted her.
    • A medical examination revealed a laceration on her hymen, consistent with sexual intercourse.
    • Vargas denied the assault, claiming they only went for a short ride.
    • The trial court convicted Vargas of statutory rape.

    The Supreme Court, however, focused on the lack of conclusive proof regarding Cornelia’s age. The Court noted that neither a birth certificate nor a baptismal certificate was presented. The testimonies of Cornelia and her aunt regarding her age were considered hearsay.

    The Court stated: “The age of the victim is an essential element in the crime of statutory rape and must be indubitably proved by the prosecution. As there was failure of proof by the prosecution, appellant cannot be convicted of statutory rape.”

    Despite overturning the statutory rape conviction, the Supreme Court found Vargas guilty of rape under Article 335(1) of the Revised Penal Code, emphasizing the presence of force and intimidation. “As recounted by Cornelia herself, appellant initially gave her a bubble gum with a bitter taste. It made Cornelia dizzy. Appellant then parked his bicycle and transferred to the sidecar where Cornelia lay limp. Before raping her, appellant threatened Cornelia not to tell anyone what he would do, otherwise he would kill her. Appellant then covered Cornelia’s mouth, mounted her and succeeded in piercing her veil of innocence.”

    The Court increased the civil indemnity awarded to Cornelia to P50,000.00, aligning it with prevailing jurisprudence.

    Practical Implications: Proving All Elements of a Crime

    This case highlights the critical importance of the prosecution meticulously proving every element of a crime beyond a reasonable doubt. In statutory rape cases, this includes concrete evidence of the victim’s age, such as birth certificates or, in their absence, baptismal certificates coupled with testimony from someone with personal knowledge of the birth.

    For legal practitioners, this case serves as a reminder to:

    • Gather and present irrefutable evidence of the victim’s age in statutory rape cases.
    • Ensure that testimonies are admissible and not based on hearsay.
    • If statutory rape cannot be proven due to age, consider pursuing a conviction for rape based on force or intimidation, if the evidence supports it.

    Key Lessons:

    • In statutory rape cases, always prioritize obtaining official documentation of the victim’s age.
    • Hearsay evidence is generally inadmissible and cannot be the sole basis for proving a key element of a crime.
    • Even if statutory rape cannot be proven, a conviction for rape may still be possible if evidence of force or intimidation exists.

    Frequently Asked Questions (FAQ)

    Q: What is the difference between rape and statutory rape?

    A: Rape involves sexual intercourse through force, threat, or intimidation, without consent. Statutory rape involves sexual intercourse with a minor below a certain age, regardless of consent.

    Q: What evidence is needed to prove statutory rape?

    A: The prosecution must prove that sexual intercourse occurred and that the victim was below the legal age of consent. A birth certificate is the best evidence, but a baptismal certificate and testimony from someone with personal knowledge of the birth can also be used.

    Q: What happens if the prosecution cannot prove the victim’s age in a statutory rape case?

    A: The accused cannot be convicted of statutory rape. However, if there is evidence of force or intimidation, the accused may still be convicted of rape.

    Q: What is the penalty for rape in the Philippines?

    A: The penalty for rape is reclusion perpetua, which is imprisonment for life.

    Q: What is civil indemnity?

    A: Civil indemnity is a sum of money awarded to the victim to compensate for the damages suffered as a result of the crime.

    Q: Can a person be convicted of both rape and statutory rape for the same act?

    A: No. The accused can only be convicted of one or the other. If the prosecution proves that the victim was below the age of consent and that force or intimidation was used, the accused will typically be convicted of statutory rape, as it carries a more severe penalty.

    Q: What should I do if I or someone I know has been a victim of rape or statutory rape?

    A: Seek immediate medical attention and report the incident to the police. It’s also important to seek legal counsel to understand your rights and options.

    ASG Law specializes in criminal law and cases involving sexual assault. Contact us or email hello@asglawpartners.com to schedule a consultation.

  • Hearsay Exceptions: When Can a Third-Party Confession Clear Your Name?

    The Limits of Hearsay: Why a Cousin’s Confession Didn’t Save a Murder Conviction

    G.R. No. 111692, February 09, 1996

    Imagine being accused of a crime you didn’t commit, and the real perpetrator confesses to a relative. Sounds like a get-out-of-jail-free card, right? Not always. This case explores the complex rules surrounding hearsay evidence, specifically declarations against penal interest. Alejandro Fuentes, Jr. was convicted of murder, but claimed his cousin confessed to the crime. The Supreme Court had to decide whether this confession, relayed through family members, was enough to overturn the conviction.

    Understanding Hearsay and Its Exceptions

    Hearsay is an out-of-court statement offered in court to prove the truth of the matter asserted. It’s generally inadmissible because the person who made the statement wasn’t under oath and can’t be cross-examined. However, there are exceptions, designed to allow reliable evidence even if it’s technically hearsay. One of these exceptions is a “declaration against interest,” which is a statement someone makes that is so damaging to their own interests that it’s likely to be true.

    For instance, imagine a scenario where a person, let’s call him Jake, confesses to his friend that he committed a robbery. Jake’s confession would be admissible in court under certain conditions, even though it’s hearsay, because it goes against his penal interest and subjects him to criminal liability. The rationale is that people don’t usually admit to crimes they didn’t commit. In the Philippines, this principle is enshrined in Section 38, Rule 130 of the Rules of Court:

    “(t)he declaration made by a person deceased, or unable to testify, against the interest of the declarant, if the fact asserted in the declaration was at the time it was made so far contrary to declarant’s own interest, that a reasonable man in his position would not have made the declaration unless he believed it to be true, may be received in evidence against himself or his successors in interest and against third persons.”

    The Case of Alejandro Fuentes, Jr.

    The events unfolded in a small town in Agusan del Sur. Julieto Malaspina was fatally stabbed at a benefit dance. Witnesses identified Alejandro Fuentes, Jr. as the assailant. Alejandro, however, claimed it was his cousin, Zoilo Fuentes, Jr., who committed the crime, confessing later to their uncle, Felicisimo Fuentes. Felicisimo then informed the authorities. The Regional Trial Court convicted Alejandro, and the Court of Appeals affirmed the decision.

    Here’s a breakdown of the key elements of the case:

    • The Crime: Julieto Malaspina was stabbed to death at a benefit dance.
    • The Accusation: Witnesses identified Alejandro Fuentes, Jr. as the stabber.
    • The Defense: Alejandro claimed his cousin, Zoilo Fuentes, Jr., confessed to the crime.
    • The Confession: Zoilo allegedly confessed to their uncle, Felicisimo Fuentes, who then informed the police.
    • The Legal Issue: Was Zoilo’s alleged confession admissible as a declaration against penal interest, and sufficient to overturn Alejandro’s conviction?

    The Supreme Court ultimately ruled against Alejandro, upholding his murder conviction. The Court emphasized the importance of witness credibility and the stringent requirements for admitting hearsay evidence. As the Supreme Court stated:

    “One striking feature that militates against the acceptance of such a statement is its patent untrustworthiness. Zoilo who is related to accused-appellant had every motive to prevaricate. The same can be said of accused-appellant and his uncle Felicisimo.”

    Further emphasizing the point, the court stated:

    “But more importantly, the far weightier reason why the admission against penal interest cannot be accepted in the instant case is that the declarant is not ‘unable to testify.’”

    Why the Confession Failed

    The Court identified several reasons why Zoilo’s confession was inadmissible:

    • Untrustworthiness: Zoilo was a relative of Alejandro, giving him a motive to lie. The same applied to their uncle, Felicisimo, who relayed the confession.
    • Availability of the Declarant: Zoilo was not proven to be “unable to testify.” His mere absence from the jurisdiction wasn’t enough. The defense needed to show he was dead, mentally incapacitated, or physically incompetent.
    • Lack of Corroboration: The confession was not authenticated, increasing the risk of fabrication.

    The Court also noted that even if the confession were admitted, Zoilo could later repudiate it, leaving Alejandro without legal recourse.

    Key Lessons

    This case provides several crucial takeaways:

    • Hearsay is generally inadmissible: Don’t rely on out-of-court statements unless they fall under a recognized exception.
    • Declarations against interest have strict requirements: The declarant must be unavailable to testify, the statement must be against their interest, and the circumstances must suggest trustworthiness.
    • Family ties can undermine credibility: Confessions from relatives may be viewed with skepticism.
    • Burden of proof is on the defense: The defense must actively demonstrate the unavailability of the declarant and the trustworthiness of the confession.

    Frequently Asked Questions

    Q: What is hearsay evidence?

    A: Hearsay is an out-of-court statement offered in court to prove the truth of the matter asserted. It’s generally inadmissible because the person who made the statement wasn’t under oath and can’t be cross-examined.

    Q: What is a declaration against interest?

    A: It’s an exception to the hearsay rule, where a statement is admissible if it’s so damaging to the declarant’s own interests that it’s likely to be true.

    Q: What are the requirements for a declaration against penal interest to be admissible?

    A: The declarant must be unavailable to testify, the statement must concern a fact cognizable by the declarant, and the circumstances must render it improbable that a motive to falsify existed.

    Q: What does it mean for a declarant to be “unavailable to testify”?

    A: It generally means the declarant is dead, mentally incapacitated, or physically incompetent. Mere absence from the jurisdiction is not enough.

    Q: Why was the cousin’s confession not enough to overturn the conviction in this case?

    A: Because the cousin was not proven to be unavailable to testify, his confession was deemed untrustworthy due to his familial relationship with the accused, and the confession was not properly authenticated.

    Q: What should I do if someone confesses to a crime I’m accused of?

    A: Immediately contact a lawyer. It’s crucial to gather evidence, secure the confessor’s testimony (if possible), and navigate the complex rules of evidence.

    Q: How does this case affect the admissibility of confessions in general?

    A: It reinforces the strict requirements for admitting hearsay evidence and highlights the importance of witness credibility and corroboration.

    ASG Law specializes in criminal defense and evidence law. Contact us or email hello@asglawpartners.com to schedule a consultation.