Principal’s Liability: Understanding Agency Law and Third-Party Dealings
VITARICH CORPORATION, PETITIONER, VS. CHONA LOSIN, RESPONDENT. G.R. No. 181560, November 15, 2010
Imagine running a business where your sales agents collect payments, but some don’t remit them. Who’s responsible? This case clarifies the extent to which a company is liable for the actions of its sales agents, especially when dealing with third parties. It highlights the importance of clear communication and proper documentation in agency relationships.
Understanding Agency Law in the Philippines
Agency law governs the relationship where one person (the agent) acts on behalf of another (the principal). Article 1868 of the Civil Code defines agency as a contract where “a person binds himself to render some service or to do something in representation or on behalf of another, with the consent or authority of the latter.”
Key elements of agency:
- Consent: Both parties agree to the relationship.
- Object: The agent will perform a juridical act for the principal.
- Representation: The agent acts on behalf of the principal, not for themselves.
- Authority: The agent acts within the scope of their granted authority.
A critical aspect is the principal’s responsibility for the agent’s actions. Article 1910 of the Civil Code states, “The principal must comply with all the obligations which the agent may have contracted within the scope of his authority.” This means if an agent acts within their authority, the principal is bound by those actions.
Consider this example: A real estate agent, authorized by a property owner, sells a house to a buyer. The property owner is bound by the sale if the agent acted within their authorized scope.
However, principals aren’t always liable. If an agent acts outside their authority, the principal may not be bound unless they ratify the unauthorized act.
Vitarich vs. Losin: A Case of Unpaid Poultry
Chona Losin ran a fast-food business and sourced poultry from Vitarich Corporation. Rodrigo Directo, a Vitarich salesman, serviced her account. Problems arose when Directo delivered stocks without prior booking, deviating from the usual process. Directo was later terminated, but he didn’t turn over all invoices, and neither did two other employees who resigned later.
Vitarich demanded P921,083.10 from Losin, who claimed overpayment and pointed to checks collected by Directo. Some of Losin’s checks were dishonored. Vitarich sued Losin, Directo, and the other employees for the sum of money.
The Regional Trial Court (RTC) ruled in favor of Vitarich, ordering Losin to pay P297,462.50 for the stopped checks, P101,450.20 for unpaid sales, attorney’s fees, and costs. Losin appealed.
The Court of Appeals (CA) reversed the RTC decision, finding Vitarich negligent in selecting its employees and holding Directo accountable. The CA emphasized that Losin wasn’t notified of Directo’s termination, thus she had reason to believe that he was still representing the interests of Vitarich.
Vitarich elevated the case to the Supreme Court.
Supreme Court Decision: Balancing Liability and Due Diligence
The Supreme Court (SC) partly sided with Vitarich, reversing the CA decision. The SC emphasized that Losin was liable to Vitarich, but not for the entire amount claimed.
The SC noted that:
- Losin failed to present official receipts proving payment.
- The delivery of checks doesn’t equate to payment until cashed.
However, Vitarich also had lapses. Some collectibles lacked proper Charge Sales Invoices, being undated and unsigned by Losin.
The Court stated:
“After examination of the evidence presented, this Court is of the opinion that Losin failed to present a single official receipt to prove payment.”
The SC found Losin liable for amounts where there was evidence of delivery or issued checks. Specifically, Losin was held liable for P93,888.96 and P50,265.00, corresponding to two checks she issued but later stopped payment on. The court also held Losin liable for P78,281.00, based on the testimony that Losin’s mother had received the goods.
The Court further clarified:
“With the exception of the amounts corresponding to the two (2) checks discussed above and the amount of P18,281.00 as appearing in Exh. L, the other amounts appearing on the rest of the Charge Sales Invoice and on the Statement of Account presented by Vitarich cannot be charged on Losin for failure of Vitarich to prove that these amounts are chargeable to her.”
Ultimately, the SC ordered Losin to pay Vitarich a total of P222,434.96, plus interest and reduced attorney’s fees.
Practical Implications for Businesses
This case underscores the need for businesses to:
- Maintain meticulous records of transactions.
- Ensure proper documentation, including official receipts.
- Notify clients immediately upon termination of an agent.
- Conduct due diligence in selecting and monitoring employees.
Key Lessons:
- Clear Communication: Always notify clients of agent terminations.
- Proper Documentation: Maintain accurate records and receipts.
- Due Diligence: Carefully select and supervise your agents.
For example, a company should send a formal letter to all clients when a sales agent is terminated, informing them to only transact with authorized personnel and provide updated contact information.
Frequently Asked Questions (FAQs)
1. What is agency law?
Agency law governs the relationship where one person (agent) acts on behalf of another (principal).
2. When is a principal liable for the acts of their agent?
A principal is liable when the agent acts within the scope of their authority.
3. What happens if an agent acts outside their authority?
The principal may not be bound unless they ratify the unauthorized act.
4. What is the best evidence of payment?
An official receipt is the best evidence of payment.
5. How can businesses protect themselves from agent misconduct?
By maintaining meticulous records, ensuring proper documentation, notifying clients of agent terminations, and conducting due diligence.
6. What is the effect of delivering a check as payment?
The delivery of a check only produces the effect of payment when the check has been cashed.
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